CUSTOMER INFORMATION
Keep your order details, packaging and accessories together.
When your parcel arrives, check that you have received the correct item and option. Keep the packaging, included accessories and order number.
If there is an issue with your parcel, document the packaging and product with clear photos. Include your order number when raising the issue with the team that confirms your order.
Return or replacement requests are reviewed according to the product, condition and issue reported. Do not send a parcel back before return arrangements have been confirmed.
Keep the item and all supplied parts in their original condition while your request is reviewed. Used, altered or incomplete items may affect eligibility.
Read the product details and select your required colour or option carefully. Warranty terms are product-specific; a general manufacturer warranty is not implied.
Delivery Information